Performance Management Resources for Supervisors

Photo of books on a shelfAre you a fair, consistent and constructive supervisor? Do you regularly communicate expectations with each and every one of your staff? What strategies do you use to hold people accountable? If you don’t know the answers to one or all of these questions, or if you realize you don’t have the skills necessary to do these things, you may need management training.

The Staff Center has many resources available for you to choose from.

  1. The easiest resource to access anywhere, anytime is Lynda.com. I’ve created a supervisor development playlist with video courses that may be of interest to you.
  2. Another valuable resource is the Staff Center Lending Library. Stop by the Alumni building, room 121, Monday through Friday between 8:00 am and 4:00 pm to review the entire selection and borrow these resources.
  • The Employee Performance Handbook by Margie Mader-Clark & Lisa Guerin, J.D.
  • Dealing with Problem Employees by Amy DelPo, J.D. & Lisa Guerin, J.D.
  • Managing Multiple Projects, Objectives and Deadlines DVD presented by Yvonne Agnello-Adams
  • Lifescripts by Stephen M. Pollan & Mark Levine
  • 2600 Phrases for Setting Effective Performance Goals by Paul Falcone
  • 2600 Phrases for Effective Performance Reviews by Paul Falcone
  • 101 Tough Conversations to Have with Employees by Paul Falcone
  • The Five Dysfunctions of a Team, Patrick Lencioni
  • The Six Secrets of Change, Michael Fullan
  • First, Break All the Rules, Gallup Press
  • 20 Minute Manager series, Harvard Business Review Press
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Ways to Gain Experience

Photo of Jennifer Thede working with a student employee on a presentation.Wouldn’t it be nice if promotions were easy to get? Well, they are, if you set yourself up for success. There are several things you can do to gain relevant experience and make yourself a contender for a promotion.

  • Consider what skills you can develop within your current role
  • In what areas can you stretch yourself a little more?
  • What opportunities can you take advantage of?
  • Ask for additional responsibility to gain specific experience or skills you need
  • Volunteer for special projects
  • Join a committee and fulfill a role as an officer or committee chair
  • Seek to serve with a non-profit organization or professional association

Learn more by reading the entire article “Getting the Experience You Need to Move Up” by Vivian Blade posted on February 10, 2017.

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Mentor Kick-Off Luncheon a Huge Success!

Participants of the Women's Advocacy Forum host a Mentoring Open Forum at The Rock CafeThe Women’s Advocacy Forum hosted its first professional development event on March 8, 2017. Karen Simmon, a forum member and Physical Plant Project Manager, presented on the basics of mentor relationships. Participants enjoyed a light lunch while they networked with others and learned about the new mentor resources being offered through the Women’s Advocacy Forum.

Next month, a Mix, Match, Mentor Event, will be held on April  19, 2017, from 11:30 am to 1:00 pm in the University Center, room 202A. Anyone looking to find a mentor or be a mentor is welcome to attend the event. Email the Staff Center at sctd@ferris.edu to register. If you did not attend the March 8th event, ask for a pre-event questionnaire to help you prepare for the session.

Anyone with a disability who needs special accommodations to attend this event should call 231-591-2112 at least 72 hours in advance.

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Lending Library

Photo of books on a shelf
A small selection of the books available in the lending library.

There are so many good leadership and personal development books available on the market today. How do you choose which ones to invest in? You don’t! The Staff Center for Training & Development has a lending library of books that cover a broad range of topics for you to choose from:

  • Managing projects
  • Presentations
  • Leadership
  • Performance management
  • Communications & interpersonal skills
  • Managing change
  • Self-discovery
  • Creating good habits

Our office hours are Monday through Friday between 7:30 am and 4:30 pm. Stop by Alumni 121 to review the selection of books and choose one that fits your interests. Call us first at X2112 to ensure someone is available before walking across campus.

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Improve Your Communication Skills

Thinking Collaborative: Maximizing Capacity in Individuals and OrganizationsMeetings, projects or everyday work. They require effective communication with people to achieve common goals. Why is it sometimes hard to get things done efficiently? The culprit may be the way you structure communications with those you are working with.

The Staff Center for Training & Development is excited to announce the return of Thinking Collaborative, Adaptive Schools Foundation Seminar, to Ferris State University this summer. The Thinking Collaborative seminar teaches skills on how to create effective meetings and successful team projects.

Join us to learn best practices and skills that will make your communications more efficient and effective. Learn more on the Staff Center Thinking Collaborative website.

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Spruce Up Your Business Writing Skills

Business Writing BasicsI have a confession to make. The new Business Writing Basics certificate program that is offered through the Staff Center is helping me improve my communication skills too. This is my way of finding time to advance my skills while doing my job!

One thing I like about this new program is the workbook that goes hand-in-hand with the videos. Each chapter includes the information presented in the videos and space to take notes, as well as an opportunity to reflect on your learning and note what is most important to you. Here are a few items I took away from session 1:

  • Plan ahead by creating draft documents
  • Use the 3-step approach: Describe features, describe benefits, and make a visualization statement
  • Know the function of your writing: Inform, request, record, or instruct
  • Tips for overcoming writer’s block
  • The importance of using goodwill language

Everyone is welcome to join me for sessions 2-5 of the Business Writing Basics workshops. If you would like to view session 1, please contact me at X2112 or sctd@ferris.edu to schedule a time to get your workbook and view the videos. You may register for the workshops on the Staff Center Events system in MyFSU or by emailing me.

Jody

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Achieving Professional Development Goals

Work/Life BalanceTake a moment to think about your ideal day. Where are you? What are you doing? How do you feel? Did your workplace make your ideal day? If not, you may want to take some time to reflect on why it didn’t make it. Most people spend over one third of their day in the workplace. If you are not happy with where you are or what you are doing, it is time to think about what it will take to get you where you want to go.

The session titled  “Achieving Professional Development Goals” is like a mini retreat to help you design your plan. It will be hosted on February 1, 2017 from 1:00 to 2:30 pm in FLITE 110. During this session, you will have an opportunity to create a SMART professional development goal and learn how to use online video training resources to help you achieve that goal.

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Steps to Learning Prize Drawing Winners

Steps to Learning Program Logo.Congratulations to Joceylyn Goheen and Terri Aldrich on winning the fall 2016 Steps to Learning program prize drawings. Jocelyn won a FitBit Zip and Terri won a water bottle.

It’s not too late to join the program for spring 2017 and be eligible for the next drawing in May. Learn more about the program and how to join on the Steps to Learning website.

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You Asked, We Listened!

Several FSU employees walking on the track during a poker walkLast December the Staff Center hosted a poker walk at the University Recreation Center track in celebration of Employee Learning Week. Many of those who participated asked if we could do more of them this winter. Yesterday, Gabi and I met with Cindy Horn, Director of University Recreation, Holly Williams, Manager of Benefits and Wellness, and Mandi Sterly, HR Generalist, to propose the idea. I’m happy to announce that through the collaborative efforts of this group three more indoor poker walks will be scheduled during spring semester! Once the dates and times are hashed out, Gabi will send a University-Wide Notice (UWN) with the details. I hope you will join in the fun.

Many thanks to Cindy for allowing us to use the track for these events and Holly and Mandi for making this a Wellness Program event.

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New Year, New Adventures!

Spend 10 minutes a day on your goals and make them a reality!The past few years I have taken a break from making resolutions at the beginning of the year. The process had lost its appeal to me. But, this year is different. I’m yearning to be and do something more!

Last week during break I took some time to sit in silence and think about what it is that brings me joy. I figure, if I’m going to follow through with a goal, it should be something that I’m passionate about. Anyone that knows me knows I enjoy doing new things, but I don’t always enjoy doing them over and over again. It took some time and deep thought, but I finally came up with some goals that motivate and inspire me. I committed to spending 10 minutes each evening toward achieving my goals. The “10 minutes” trick is something I learned while studying how to be more organized. Usually, once I get started with my 10-minute commitment, I get on a roll and spend more than 10 minutes on it. It’s also easy to find 10 minutes here and there to work on something throughout the day.

If you haven’t made a resolution for this year, I encourage you to consider it. It doesn’t matter if it is deeply personal or professional, big or small, or easy or hard. If you want it bad enough, you will find a way to get it. And I’m sure you can find 10 minutes somewhere in your day to work towards it!

The services available to you through the Staff Center for Training & Development might be able to help you achieve your goals. Stop by Alumni 121 or give me a call at X2112 and let me know how I can help you be successful this year.

~Jody

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